Intro

Newsletter

Hello we continue to send you a round up of interesting articles we have seen from the world of the web. If you are an Engage Process customer of ours please do come to Success Labs event see below and also join the Success Labs user community. Lot's of good stuff going on in there have a look and sign up https://users.weareleanandagile.com/c/general

Events

Airmeet: Success Lounge - Engage Process User Community

Come along Tuesday 12.30pm

Success Lab is a chance to cover off any questions you have about Engage Process and how to use it or best practices. We will look to demonstrate features and give some tips on use. This will be an open session so please bring your problems and challenges or just come along to hear what is covered and meet other users.

Lean

Lean Remote Working - Lean Enterprise Academy

Lean thinkers talk a lot about “going to the gemba.” “Gemba” (also spelt “genba”) is the Japanese term for “actual place.” It is often used as a term for the workplace, where value-creating work actually occurs. The term highlights that real improvement only takes place based on direct observation of current conditions where the work is done. As the Covid-19 pandemic hit the world, organisations needed to find ways to operate safely.

Stop jumping to solutions! Start with Study-Adjust before you Plan-Do - Katie Anderson

One of the biggest problems we have in problem-solving is our habit to jump to solutions without really understanding what problem we are trying to solve.

We start with planning to implement our great idea — a new system to implement, more team members to hire, a new building to build — without first identifying what this “solution” is intended to fix or solve.

How Lean Start-ups Can Avoid Big Company Disease

As organizations grow, they tend to become fat, slow, and inflexible. This is the natural result of organizing activities for repeatable results – and has been given the name Big Company Disease (BCD). SATPOS, a lean start-up in Norway specializing in positioning, sensing and monitoring solutions for the ocean is learning to remain agile by observing the effects of BCD on its larger counterparts.

Why I would always map the existing process in discovery - We are Lean and Agile

A few weeks ago(now months when I actually finish this post) there was a really interesting discussion on Twitter prompted by Ben Holliday, it is such a strange situation where I both agree and fundamentally disagree at the same time. There are some assumptions in the discussion that for me are not my experience at all. I want to try and explain why. This post is focussing on a lot of Public Sector use cases but the approach works for any industry or businesses where you are looking to deliver process improvements.

Agile

Have We Taken Agile Too Far?

The idea of “agile” thinking or innovation, along with its close cousin “lean,” has spread far beyond its product development and manufacturing roots. It’s not uncommon now to hear about the agile approach to budgeting, talent management, or even running a family meeting.

Design Thinking

Why Design Thinking Works

Occasionally, a new way of organizing work leads to extraordinary improvements. Total quality management did that in manufacturing in the 1980s by combining a set of tools—kanban cards, quality circles, and so on—with the insight that people on the shop floor could do much higher level work than they usually were asked to. That blend of tools and insight, applied to a work process, can be thought of as a social technology.

Continuous Improvement

Doing and managing innovation

For a long time innovation – just like entrepreneurship – has been considered a matter of luck, something that magically happens when the right creative minds meet.

I do not share that belief.

Being lucky is great, but not something that can be counted on consistently.

Quality improvement made simple | The Health Foundation

The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK. Find out more about us.What everyone should know about health care quality improvement. Key points This guide focuses on quality improvement, and is especially useful for health care staff leading fast and efficient service change as a result of the pandemic. Quality improvement involves the use of a systematic and coordinated approach to solving a problem using specific methods and tools with the aim of bringing about a measurable improvement within a health care setting.

Ideas

LSPConnect Magazine — LSPConnect

THE MAGAZINE This magazine includes a range of topics and stories that reflect the amazing diversity of thought and approaches from LSP facilitators around the world.

If you would like to contribute a story please do get in touch.

#PlotTheDots Making Data Count for the NHS | Fab NHS Stuff

A great resource for data analysts from the NHS

PlotTheDots Making Data Count for the NHS

NHSImprovement has an Improvement Analytics team, led by Sam Riley, who have developed a range of tools, how to guides, resources and videos to enable NHS Teams and Boards to make better use of their data.

You can find all the NHSI Improvement guides and resources on their website

We will be sharing key resources and guides via this campaign page to support the spread of #plotthedots

15.03.2021 DfG Open lecture: Systems thinking and Systems maps by Esko Reinikainen

Excellent reminder on #systemsthinking and mindset shaker by @reinikainen today at @AaltoUniversity Design for government course #govdesign. Also thinking about how to slow down to map problem space, and design adaptable systems solutions for constant change.